Questions & Answers -
NetSOLUTIONS approach to
Property Management

Do you need to collect rentals from a number of tenants at the end of each month?

Does collecting these funds put a strain on the relationships between you and your tenants?

NetBILL allows you to build better relationships with your tenants because the rentals are automatically collected. There is no need for you to enter into negotiations about the rental and its due date. You are in control.
If the collection is rejected, it will automatically be recollected by NetBILL, without any further user input.
NetBILL will also automatically send out pro forma invoices to your tenants.
This serves two vital purposes:
1. Your tenant is reminded of the rental due

2. The same invoice will be sent to you, so that any invoice adjustments can be taken care of well in advance of the invoice due date.

Do you need to portray a professional image to your tenants?

Using NetBILL to collect your rentals is highly recommended as it removes any personal issues and allows you to focus on running your business as it should be, profitably without the emotion of personal relationships.
Maintaining some distance between you and your tenants will keep them from entering into negotiations. This added layer can protect your property manager-tenant relationship and portrays an image of a large, efficient organisation.
Handling the collections and invoicing in such an organised, professional way sets a president for any disagreements and disputes to be negotiated in a similar fashion.

Do you spend far too much time compiling and distributing invoices to your tenants?

Invoices, as well as invoice line items, are created only once.
NetBILL will raise and distribute the invoices automatically.
NetBILL allows for easy global price escalations and penalty fees to be added. These can be adjusted to suit the conditions of each of your lease agreements.
NetBILL reduces the administration and human resource costs.

Do you often have to invoice tenants for back dated items such as back dated rate increases?

NetBILL simplifies the process. All you need to do is create a line item that you can insert into each of your tenants invoices.

Do your tenants often reduce the amount that they pay because they believe that they should be refunded for repairs and maintenance?

NetBILL puts you back in control as you will invoice and collect the correct amount.

Do your tenants take too long to complete necessary repairs and maintenance?

Depending on the stipulations of your lease, you will be able to pay for the repairs and maintenance and then automatically invoice the tenant and collect the funds from them. Thus ensuring that you recover your money as soon as possible, as well as maintain your properties in a desirable state.

Do you forget to effect price escalations?

NetBILL invoices are time based and can escalate on a certain dates. This is especially important as all of the leases may be signed on different dates.
Pro forma invoices serve as reminders for both you and your tenants.

Are you still processing manually? Manual processing is very time consuming, unnecessary and opens the door for human error.

Manual processing is time consuming and opens the door for human error. NetBILL eliminates this risk as it is an automated system.

Do you have an unpredictable Cash flow?

NetBILL Provides an online predicted future cash flow report, thereby reducing uncertainty.

Is there uncertainty around your rental collections?

This uncertainty can put a strain on the relationships between you and your tenants. NetBILL provides for online, real time reporting of your expected collections – reducing uncertainty in the process.
NetBILL puts you in control of what is to be collected. You no longer have to wait for your tenant to make a deposit.
NetBILL allows you to effectively manage your cash flow.

Do you have high costs associated with administration?

NetBILL reduces the costs associated with administration as it is fully automated. From invoice generation, to collection and reconciliation, the system requires very little user input to manage.