“A hospital bed is a parked taxi with the meter running” Groucho Marx

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Medical

Veterinary – what can we do for you?

NetCOLLECT can assist in giving your customers what they need in an emergency situation.

Often in these situations your customers will be unaware of the cost of your services and they may not even have any form of payment with them.

NetCOLLECT gives you the peace of mind to provide the necessary treatment as funds will subsequently be automatically collected in a number of installments from your customer. This ensures a happy customer and, most importantly, a healthy, happy “patient”. You are therefore able to focus on what you do best and treat the “patient”.

This assists in customer retention (and increased revenue) in the long term.

Optometry – what can we do for you?

NetCOLLECT is a user friendly, fully automated, web based, system that collects funds from your patients.

NetCOLLECT reconciles the collections and transfers the funds to you, while rejections are automatically recollected. Loading transactions is a simple three step process: once the patient is created simply load the collection, then print the contract and lastly activate the collection.

  • A legally binding contract is automatically generated from the system, offering you the ability to provide credit – a critical aspect of customer retention.

NetCOLLECT is successfully utilised by many optometrists and will help you address needs that are specific to your industry, such as:

  • The need for better retention of your patients,
  • The need to build long term relationships with these patients.

NetCOLLECT increases your turnover and gives you peace of mind around the collection of the funds by way of instalments (if necessary). NetCOLLECT also assists your staff in selling supplementary products to your patients, thereby ensuring that your patient gets quality service as well as a quality product while you benefit from the increased turnover.

NetCOLLECT gives your patients choice and is an affordable, simple, payment alternative which helps you to retain your customers and promote customer loyalty.

What’s up, Doc. . . does it work?

What you need to do:

  • Load the collection (Once)
  • Print the legally binding collection agreement (generated by the system).
  • Once the agreement is completed and signed, you will activate the collection.

What the system will do:

  • The collection agreement is automatically generated by the system, ensuring that the details of the customer are correct as per the system. The agreement is legally binding and so provides peace of mind.
  • Funds are automatically collected from the customer’s bank account each month without any further input.
  • If the collection is rejected for whatever reason, NetCOLLECT will attempt to recollect the funds from the customer without any further input
  • Successful collections are automatically transferred to your bank account.
  • NetCollect will email a statement of the collections to you.
  • NetCOLLECT provides online reporting. This means that you can log onto the system at any time to check on the detailed history of any collection

Benefits – unique to your industry

  • NetCOLLECT requires no initial capital investment. A monthly subscription makes the system affordable to implement
  • NetCOLLECT is web based making it accessible from anywhere at any time. This could potentially reduce your administration and human resource costs
  • NetCOLLECT will result in better cash flow and less uncertainty around that cash flow

NetCOLLECT enables your patient too:

  • Purchase desirable or essential products and pay his account with you in a number of installments. It makes the purchase more affordable
  • Pay his existing account with you in a number of installments
  • Access a system that is easy to use – the money is automatically deducted from the customer’s account requiring no further action on his/her part
  • Access an alternative to other credit purchases
  • NetCOLLECT assists in the retention of loyal customers. By offering extended payment terms/credit, you keep the customer Alternatively, he could buy his product from someone else who does offer credit facilities
  • Creates recurring income and cash flow
  • Reduce bad debts, Reduce loss of interest, Reduce administrative costs, Improves admin processes, Reduces Business loss due to outstanding customer debt
  • Improved Debtor management
  • NetCOLLECT can help you take advantage of the self-funding gap in medical aids, non-benefit purchases and purchases in excess of benefits. If the patient’s benefits are depleted prior to settlement, they will still be able to purchase the products that they want on credit